Leadera Legal

Privacy Policy

How Leadera collects, uses, protects, and manages information when you use our website, services, forms, and communication channels.

Last updated: July 16, 2026

This page is provided for general business information and should be reviewed by a qualified legal professional before final use.

Table of Contents

1. Introduction

Leadera ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Leadera collects, uses, stores, and protects information when users visit our website, contact us, request services, book consultations, subscribe to updates, or interact with us through forms, email, phone, WhatsApp, ads, CRM, or automation systems.

By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Contact Information

Name, email address, phone number, company name, website, and job title.

Business Information

Industry, business goals, marketing needs, service interests, monthly budget, and project details.

Communication Information

Messages sent through website forms, WhatsApp, email, SMS, phone, or social media channels.

Technical Information

IP address, browser type, device type, operating system, pages visited, referral source, cookies, and analytics data.

Marketing Information

Ad interactions, lead source, campaign source, form submissions, and newsletter subscriptions.

Payment or Billing Information

If applicable, payment information is processed through secure third-party providers and is not stored on our servers.

CRM and Automation Information

Information related to service delivery, follow-up, lead management, and workflow automation.

3. How We Collect Information

We may collect information through the following channels and methods:

  • Website contact forms
  • Book-a-call or consultation forms
  • Newsletter signup forms
  • WhatsApp messages
  • Email communication
  • Phone calls
  • Social media messages
  • Advertising campaigns
  • CRM systems
  • Analytics tools
  • Cookies and tracking technologies
  • Third-party integrations used to deliver services

4. How We Use Information

Leadera may use the information we collect to:

  • Respond to enquiries and requests
  • Provide marketing and automation services
  • Prepare proposals and quotes
  • Book consultations and meetings
  • Send follow-up messages
  • Manage CRM records
  • Improve website and service experience
  • Deliver SEO, ads, automation, branding, and AI services
  • Send newsletters or marketing updates if the user has opted in
  • Analyze campaign performance
  • Improve customer service
  • Meet legal, security, and business obligations

5. AI and Automation Use

Leadera may use AI tools, automation platforms, CRM systems, and workflow tools to process enquiries, summarize leads, draft responses, organize customer information, improve follow-up, and support service delivery.

AI is used to assist business workflows and customer communication. It is not used to make legal, medical, financial, or final business decisions on behalf of customers. AI-generated outputs are reviewed by our team where appropriate before being acted upon.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and advertising tracking technologies to understand website activity, improve user experience, measure campaign performance, and support retargeting or advertising campaigns.

Examples of tools we may use include:

  • Google Analytics
  • Meta Pixel
  • Google Ads tracking
  • CRM tracking
  • Similar analytics or marketing tools

Users can adjust browser settings to manage or block cookies. However, disabling cookies may affect the functionality of certain features on our website.

7. Sharing of Information

Leadera does not sell personal information. Information may be shared with trusted service providers only when necessary to deliver our services, such as:

  • Website hosting providers
  • CRM platforms
  • Email marketing platforms
  • Automation tools
  • Analytics providers
  • Payment processors
  • Advertising platforms
  • Contractors or team members supporting service delivery
  • Legal or regulatory authorities if required by law

8. Third-Party Services

Leadera may use third-party platforms such as Google, Meta, OpenAI, GoHighLevel, HubSpot, n8n, Make, Stripe, Gmail, Google Workspace, WhatsApp Business, Twilio, analytics tools, and other business software.

Each third-party service has its own privacy policy and terms of use. We encourage you to review the privacy policies of these services. Leadera is not responsible for the privacy practices of third-party platforms.

9. Data Storage and Security

Leadera uses reasonable technical, administrative, and organizational measures to protect data from unauthorized access, misuse, loss, disclosure, or alteration.

While no online system is 100% secure, we take privacy and security seriously and continuously work to improve our safeguards.

10. Data Retention

Leadera keeps personal and business information only as long as necessary to provide services, manage client relationships, comply with legal obligations, resolve disputes, and maintain business records. After this period, information is deleted or anonymized.

11. User Rights

Users may request to:

  • Access their personal information
  • Correct inaccurate information
  • Request deletion of certain information
  • Withdraw marketing consent
  • Unsubscribe from emails
  • Ask questions about our privacy practices

To exercise any of these rights, please contact us at ceo@leadera.marketing.

12. Marketing Communications

Users may receive marketing emails, SMS, WhatsApp messages, or updates only where permitted or where they have provided information or consent. Users can unsubscribe or request removal at any time by following the unsubscribe link in our emails or contacting us directly.

13. International Data Processing

Leadera is based in Canada but may use third-party platforms that process or store information in Canada, the United States, or other jurisdictions. By using our services, you acknowledge that your information may be transferred to and processed in these jurisdictions.

14. Children's Privacy

Leadera's services are intended for businesses and adults. Our website and services are not intended for children under 13 or minors. We do not knowingly collect personal information from children.

15. Updates to This Privacy Policy

Leadera may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on the website with the latest "Last updated" date. We encourage you to review this page periodically.

16. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Leadera

Email: ceo@leadera.marketing

Website: leadera.marketing

Location: Toronto, Canada

Questions About This Page?

If you have questions about this policy or these terms, please contact us. We're happy to help.

Location

Toronto, Canada

Contact Leadera